AI call capture for every SMB

Turn calls into|

Loopin is the AI that turns your business calls into actionable notes. Listen first, prove it on your real calls, then switch on AI answering only when you're ready.

Tradies · Clinics · Real estate · Gyms · Prove it before you trust it with customers

Loopin app screenshot showing call summary, insights, and action items

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The Loopin difference

A trust-first approach

You wouldn't give a new hire full responsibility on day one. Loopin treats AI the same way.

The reality

You can't always answer

You're mid-job, on-site, or driving. Calls ring out. Customers move on to whoever picks up first.

The reality

The details never stick

What they said, what you promised, what to follow up — gone by the end of the day.

The reality

You're not ready to trust AI with your calls

Handing your phone to an AI feels risky. What if it says the wrong thing to the wrong customer?

Loopin's call capture changes this

Call capture keeps every detail

Loopin quietly joins each call. Every promise, preference, and detail is captured so your team never loses context.

A clear summary, instantly

The moment a call ends, you get an SMS or email with exactly what was said and what to do next. No guessing.

Loopin SMS summary example

AI answering, only on your terms

Once you trust what you see in the summaries, you can turn on AI answering for after-hours or overflow — not before.

See call capture in action

No commitment to AI answering. Start with call capture, see the value, decide from there.

How call capture works

Prove value first.

Set up in minutes. See your calls summarised instantly. Add AI answering only once you've seen it work — on your terms.

1

Onboard in minutes.

Point your existing number to Loopin — or use your new Loopin number directly. Add your services, areas, pricing, and FAQs. Takes about 5 minutes.

~5 minutes

2

We listen.

Each incoming call is captured and transcribed in real time. What was promised, what the customer prefers, what needs follow-up — all stored in your call timeline.

Every call, automatically

3

A clear summary.

No more scribbled notes or trying to remember. An SMS or email lands instantly with customer details, what was discussed, and your next action.

Instant

4
Optional — your call

Empowered by AI.

After you've seen your own calls summarised and trust what Loopin captures, you can switch on AI answering for after-hours, overflow, or specific call types. Not before.

Whenever you choose

The staged journey

Trust must be earned.

Loopin earns trust the right way — you see your own calls summarised, then decide if and when to turn on AI answering. You stay in control, always.

Setup~5 min
First summaryAfter your next call
AI answeringYour call, your timing

Early Customer Feedback

Early feedback from teams trying Loopin

They start with recordings and summaries, then add AI answering when ready.

Control first

Start with recordings, transcripts, and summaries before deciding how much the AI agent should handle.

Quick onboarding

Early teams are getting set up fast enough to trial it without disrupting their current workflow.

Review later

Busy teams can catch up on real conversations after the rush instead of relying on voicemail and memory.

After-hours cover

Once the workflow proves itself, the AI agent can help when staff are offline or out of office.

Control-first setup
The onboarding was straightforward. We started with recorded calls, transcripts, and summaries so I could check everything myself before letting the AI agent take after-hours calls.
SW
Sam W.
Painting business owner
After-hours coverage
The AI agent covering overflow after 5 pm has been huge. Homeowners still get answered, and we come in with the full transcript the next morning.
RG
Rosa G.
Dispatch manager
Control-first rollout
What sold us was control first. Every patient call is recorded, transcribed, and summarised, so we can review accuracy before changing reception workflows.
DA
Dr. Aisha K.
Practice manager
Quick onboarding for busy teams
Setup was quicker than changing our phone tree. Having every enquiry summarised means I can prioritise hot leads later when I get out of inspections.
MB
Marcus B.
Property manager
Evening coverage
The AI agent covering evenings has been useful. Prospects still get answers after staffed hours, and we have the whole conversation ready the next morning.
RC
Rachel C.
Membership coordinator

Ready to get started?

The world's smartest AI receptionist

Start now, or book a demo if you want help choosing the right setup.

Use your own number from day oneCapture every call with clear summariesAdd AI answering only when you are ready