Business phone memory
Loopin Receptionist starts by listening through your Loopin number, capturing what was promised on every call, and sending you clear summaries and action items — while you stay on the tools. When you're ready, you can also let it answer selected calls (after-hours, overflow, or bookings only).
Built for service businesses: plumbers, sparkies, builders, and more.
Call summary · 2 min ago
Sarah — Hot water leak, Marrickville
“Urgent. Leaking from the relief valve. Wants a morning slot and a quote before booking.”
Setup once
Upload your FAQs, connect your calendar, and choose how you want summaries and suggestions delivered. From there, Receptionist quietly listens and builds a reliable memory of your calls.
Keep the junk out. Only real callers reach your business line.
Add FAQs, pricing guidance, service areas, and hours. Receptionist uses this to interpret calls, highlight edge cases, and later suggest how to respond.
Connect your Google or Microsoft calendar. Bookings and contacts stay in sync via Loopin Bookings.
During the call
Warm, on-brand, and human-sounding — not a robotic IVR menu.
Captures name, number, job details, location, and urgency — every time.
Books appointments into your calendar or offers call-back windows that suit you.
From pricing ranges to service areas — always in your tone and policies.
Escalates important calls to a human or takes a detailed message.
Greets and helps callers in multiple languages for global or diverse customers.
After the call
Get concise call notes with caller details, intent, and next steps in one view.
Get notified via SMS, email, or Slack for hot leads and missed calls.
Send a confirmation text or email with booking details and next steps — without touching your phone.
Start with a quick demo or jump straight in. Most teams have Receptionist answering calls within a single coffee break.